The warranty your customer can’t lose.
Issue a digital warranty at the counter in seconds. Your customer gets a link that opens on any phone, and proof it hasn’t been changed since.
- No app to install
- No card needed
- Works on the counter phone
Aling Nena’s Appliances
Warranty & proof of purchase
3B5D-9BB8-3B68
Carrier 1.5HP Split Type Aircon
Warranty valid until
Aug 15, 2027
12 months
- Customer
- Maria Santos
- Purchased
- Aug 15, 2026
- Serial no.
- CAR-2026-88231
Scan to check this warranty against the shop’s record.
Paper warranties do not survive the year
The receipt fades
Thermal paper goes blank in a drawer in months.
Nobody agrees what was promised
A year later there is nothing to settle it.
The same claim, twice
Nothing records what was already honoured, or at which branch.
The same warranty, on paper and here
Nothing below needs a computer at the counter. A phone is enough.
| Paper or a photo of a receipt | Narra Warranty | |
|---|---|---|
| A year later | On paper: Thermal ink has faded, or the slip is gone | With Narra Warranty: The link still opens, exactly as issued |
| Proving what was promised | On paper: Whoever kept their copy decides | With Narra Warranty: Signed when issued; any edit breaks the seal |
| Proving when it was issued | On paper: A date somebody wrote by hand | With Narra Warranty: Timestamped against an independent authority |
| Customer loses it | On paper: Nothing to fall back on | With Narra Warranty: They find it again with their email address |
| Claimed twice | On paper: No way to know until it is too late | With Narra Warranty: Every claim is on the record, across branches |
| Finding one sale | On paper: A box, a folder, or a long scroll of chat | With Narra Warranty: Search by name, serial or receipt number |
| Terms change later | On paper: Whatever the current form says | With Narra Warranty: Fixed to the warranty when it was issued |
| Cost per warranty | On paper: Paper, ink, and the time to write it | With Narra Warranty: None, and 30 a month at no charge at all |
Paper still works for the customer standing in front of you. It stops working the moment they come back.
Three steps, and the counter only does the middle one
-
1
Write your terms once
One warranty type per thing you sell. Start from a ready one and edit.
-
2
Issue it at the counter
Pick the type, scan or type the item, add the customer. The terms fill themselves in.
-
3
Your customer keeps a link
By email, or handed over on Messenger, Viber or SMS. There is a PDF too.
See a real warranty
Pick what you sell and this builds the page your customer would open. Nothing is saved, and a sample cannot be downloaded or verified, only a real one is sealed.
A warranty nobody can quietly rewrite
Every warranty is signed when issued and linked to the one before it. Change a date, an amount or a line of the terms afterwards and the seal stops matching.
It protects the shop as much as the customer: a claim already used is on the record, and so is a warranty somebody says they were given and were not.
Check a warrantyEach seal covers the one before
Batches are timestamped against an independent authority, so the date a warranty claims is a date somebody else can vouch for.
Built for how shops in the Philippines actually work
Customers without email
A mobile number is enough. The link goes over Messenger, Viber or SMS.
Warranties the law recognises
The editor flags what RA 7394 asks for and what you have left out.
Branches and staff
Each person gets only what their job needs. Claims are visible across branches.
Not a BIR receipt
It says so on the document, so nobody mistakes it for your official receipt.
Your name on it, not ours
Your shop, your logo, your contact details. Replies reach you.
Works on the counter phone
Issuing, looking one up and recording a claim are built for one hand.
Simple, flat pricing
No fee per warranty, ever: charging by the warranty would make a shop think twice about issuing one.
Free
₱0 /month
Enough to run a small counter properly.
- Included: Up to 30 warranties a month
- Included: Sealed records, verifiable by anyone
- Included: Warranty types, written once and reused
- Included: Emailed link, printable PDF and QR
- Included: Your logo and contact details
- Included: Customer vault, no password needed
- Included: Claim log and voiding
- Included: Search by name, serial or receipt
- Included: Timestamped proof of issue
- Not included: Catalog and barcode scanning
- Not included: Customer list with history
- Not included: Staff accounts and branches
Shop
₱399 /month
For a counter that issues every day.
- Included: Everything in Free
- Included: Unlimited warranties
- Included: 1,000 customer emails a month
- Included: Catalog, so the counter picks instead of typing
- Included: Barcode scanning for items and serials
- Included: Customer list with purchase history
- Not included: Staff accounts, each limited to their job
- Not included: Branches, with claims visible across them
- Not included: Per-branch contact details
Shop+
₱699 /month
For more than one counter, or more than one branch.
- Included: Everything in Shop
- Included: 3,000 customer emails a month
- Included: Staff accounts, each limited to their job
- Included: Branches, with claims visible across them
- Included: Per-branch contact details on the warranty
- Included: REST API for your POS or inventory system
Billed monthly in pesos, cancel any time.
Questions
Is this an Official Receipt? +
No, and it says so on the document itself. An OR or sales invoice is BIR-regulated and stays your responsibility.
What if the customer has no email address? +
A mobile number is enough. Hand the link over on Messenger, Viber or SMS, or print the PDF. An email address can be added later.
Can I change a warranty after issuing it? +
Not the terms: they are fixed when you issue it. If something was entered wrong, void it and issue a new one. The voided record is kept and still verifies, marked as voided rather than deleted.
Do my customers need to install anything? +
No. It is a link that opens in the browser their phone already has, with a PDF if they want paper.
I have three branches. Does that work? +
Yes. Staff can be limited to the branches they work at, and a claim recorded at one branch is visible at the others.
Does it work without an internet connection? +
No, and it tells you when the connection has gone rather than letting a button do nothing. Warranties already saved as PDFs stay readable offline.
What happens to my records if I stop using Narra? +
Every warranty prints as a standalone PDF whose seal can be checked without us. A one-click export of the whole customer list is not built yet, and is the thing to ask us for if it matters to you.
Bought something and got a link?
Check that a warranty is genuine, or find every one issued to your email.
Issue your first warranty today.
A few minutes to set up a shop, about thirty seconds for the first warranty.
Create your shop